About us

Building the Future of AI in businesses

We’re on a mission to help businesses automate smarter, respond faster, and serve customers better.

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Our Story
VINK Digital was born from the meeting of two worlds, business strategy and technology execution.

Luiz, a successful entrepreneur in the financial sector in Brazil, spent years building and scaling companies that thrived on operational efficiency and human trust. Onno, an experienced IT consultant and project manager, has led digital transformation projects across industries, helping organisations simplify complexity and scale through smart systems.

Together, they saw the same pattern repeating in every industry: people drowning in process, and potential buried under manual work. So they founded VINK Digital, an Australian AI agency with one mission, to help businesses unlock their full potential through Agentic AI and Automation.

VINK isn’t just about technology. It’s about building intelligent systems that work with people, not against them. By combining strategy, data, and modern AI, we help businesses automate the repetitive, accelerate the important, and scale the exceptional. Today, VINK Digital partners with forward-thinking organisations across Australia, from insurance and finance to professional services bringing the next wave of intelligent automation to everyday operations.

Because when human insight meets artificial intelligence, business stops running and starts evolving.

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Mission - Empowering Teams to Do More

We believe that great customer experiences shouldn’t depend on the size of your support team. That’s why we’ve created a platform where AI handles the repetitive, so your team can focus on what matters most — people.

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Vision - Future  AI and Humans Collaborate

We envision a world where every business — no matter its size — can deliver instant, intelligent, and deeply human customer experiences. Our goal is to make AI accessible, ethical, and genuinely helpful — empowering teams.

About Us
We're the automation experts who speak both technology and business. Unlike generic
We're the automation experts who speak both technology and business. Unlike generic
automation agencies, we dive deep into your operational workflows to build custom AI
automation agencies, we dive deep into your operational workflows to build custom AI
solutions that deliver measurable ROI. Our approach is simple: we become your
solutions that deliver measurable ROI. Our approach is simple: we become your
technical partner, designing and implementing intelligent systems that save you time,
technical partner, designing and implementing intelligent systems that save you time,

Founded by a team of engineers, product designers, and customer experience leaders, we saw the growing gap between what customers expect and what support teams can deliver. We created this AI Agent platform to bridge that gap — fast, scalable, and deeply human in experience.

Why us

We don’t just automate , we elevate experiences. Here’s what sets us apart from the rest.

Why Choose VINK Digital?

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Clever AI

Our AI goes beyond canned replies. It understands intent, tone, and context.

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sync remove manual updates
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We Connect to Your Tools

We connect and adapt to the toolset you are currently using. No need to change anything.

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100% follow-up completion rate
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The Partner

We provide continuous support and optimisation to ensure your automations grow and evolve.

Real-time support

Ready to Automate Your Boring Manual Tasks?

Start automating your low level manual tasks, that you don't want to focus on.

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